Orwell Vet Group – A Lifetime of Care
Orwell Veterinary Group is a long established vet practice serving north east Ipswich, Woodbridge, Kesgrave, Martlesham, Martlesham Health and surrounding villages such as Playford, Bealings, Grundisburgh, Melton, Ufford and beyond. Orwell Veterinary Group has 4 branches located at Grange Farm in Kesgrave, Berners Street in central Ipswich, Stutton near Manningtree, and Ravenswood. The main surgery is the veterinary hospital in kesgrave. This is a tier 3 RCVS accredited veterinary hospital – the only veterinary hospital in Ipswich or Woodbridge. Our team of experienced vets have a wealth of knowledge and skill which means we can treat your pets to the highest possible standards. Our Hospital is equipped with all the latest equipment and staffed by dedicated caring veterinary nurses. Our vet practice operates 24 / 7 allowing us to treat your pets to these high standards whatever the time and not just 9 – 5 like most other vet practices. One of our own veterinary surgeons is always available out of hours. We are the only 24/7 veterinary practice in the martlesham area. We see our patients during the day and at night. We do not use a third party emergency care provider and we have a vet nurse on site all the time 24 hrs a day, 365 days per year. If you pet is hospitalised it is being cared for as you would expect. No other practice in the Kesgrave area provides this level of care. As a previous winner of the Pet Plan practice of the year award you can be sure that pets belonging to pet owners in the Kesgrave area have access to a vet practice that has dedicated, well trained, enthusiastic staff working in a modern, superbly equipped vet practice. Don’t take our word for it – why not contact us to arrange a guided tour of our facilities and come and meet some of our staff.
Orwell Vet Group has evolved over many years into an award winning, multi branch small animal hospital in and around Ipswich. Our key strengths and reputation are based on high standards of patient care and customer service.
In 1993 brothers Charles and James Bagnall took over a small vet practice on Berners Street in Ipswich. The practice grew rapidly through an increasing reputation for their dedicated approach to patient care and customer service.
The brothers have been keen to carry these key strengths forward as the practice has expanded and they remain key to their success today.
Having both grown up and gone to school in Ipswich they are both very proud to have established such a prestigious multi award winning vet practice in the town they know and love. Orwell Vet Group has been a dream in the making and is no ‘build up and sell on’ business concept as some start up vet practices can prove to be.
Your pet is part of the family and we want to care for your pet for their lifetime.
As the practice has grown Charles and James have recruited like-minded staff. Many have been with the practice for years, testament to the quality and dedication of the team.
Although at Orwell Vet Group we know clients want to know how much we care, we also realise clients also want to be reassured by how much we know.
Professional development is core to the progressive ethos of Orwell Vet Group and all staff attend regular courses on a compulsory basis.
Registration and Benefits
You can register your pets by calling us on the telephone or online at any of our websites.
Ask to visit the hospital and arrange a tour of the premises and see the fantastic facilities we have.
Join our Healthy Pet Club – Spread the cost of yours pets health care and save money.
Healthy Pet Club members can spread the cost of vaccination, worming and Flea control with a monthly direct debit spreading the cost, while saving a massive15% on the cost.
Health Pet Club members also get a FREE 6 month health check with one of team of qualified Vet Nurses.
Pet Insurance - we recommend pet insurance. In particular we have a well established working relationship with Pet Plan
News Letter – Sign up for our newsletter and keep informed of special offers and discounts available for your pet.
Ask The Vet - If you have a pet healthcare query - why not ask one of our vets online
On Line Pet Shop - we now have an online pet shop selling a wide variety of pet healthcare products, accessories, pet foods, bedding, and much more - why not visit www.perfectpetcare.co.uk
Pet Crematorium - we operate our own pet crematorium, staffed by us, you can be assured your pet will receive the very best care, attention and dignified treatment right until the end
Why choose Orwell Vet Group?
Care Team - dedication, experience, knowledge,compassion - many of our staff have been working for OVG since it started in 1994.
Highly Trained - Continued Professional Development - At Orwell Vets we have a learning culture with further education and training a key area of staff development
Personal service – A good vet - client relationship should be based on trust and understanding. By getting to know our patients and their owners we will understand your needs and you will get the best out of us.
Local Family Owned and Managed for 20 years. Orwell Vet Group is owned by two brothers who have lived in Ipswich since they went to school.
OVG is not part of a large multi national chain with their inherent service based on sales targets or vets looking to make a fast return on their franchise investment.
Our Hospital on Grange Farm is a purpose built veterinary hospital with free parking and easy access from the Ipswich and the A12. The only Veterinary Hospital in Ipswich
24hr care by the vets that care for your pets during the day. We do not hand our clients over to a faceless 24hour clinic at 6.30pm. An out of hours clinic will not have access to your pets records and the cost of using an out of hours clinic will be considerably higher.
We can care for your pet 24hrs a day at our veterinary Hospital. If your pet needs to be hospitalised there is no need to transport your pet if it is ill or unwell to another surgery for care over night. This can be frustrating as an owner and distressing for a poorly animal.
One stop shop for all your pets needs and an on line pet shop for easy convenient purchasing and home delivery.